Report computer, network, software, account, classroom technology, and other IT-related concerns directly to the Information Technology Department.
Submit your concern and our IT support personnel will review your request.
Select the category that best describes your technical concern. You can provide more details when creating your support ticket.
Desktop, Laptop, or Printer repair and troubleshoot
Help with setup for the TV or projector, interactive monitor, and AV room.
Institutional email and account access concerns.
Concerns about the cloud and online storage, issues, and access.
Institutional website and information system concerns.
Inquiries and follow-ups about the creation of the ID
IT concern not listed in the available categories.
The ticket system provides a simple way to communicate with the IT Department from initial reporting until resolution.
Register using your KLD institutional email and create your secure account.
Choose the concern category and describe the technical problem you encountered.
The IT Department reviews and assigns your request to the appropriate personnel.
Monitor updates, communicate with IT, and receive the final resolution.
Create a support ticket and provide the information our IT team needs to help resolve your concern efficiently.